FAQ’s

The same questions are frequently asked of us. we’ve put the most common in this section.

What Shipping Methods Are Available?

All our orders are Pre Paid. We offer Free Delivery all over India.
Once the order is placed by you, we make the stamps with your design and send it over to popular couriers like Delhivery, Bluedart, Ecom Express, Xpreesbees etc.

How Long Will It Take To Get My Stamps Delivered?

We take 1 business day to process your order and delivery time may vary based on your location and
takes between 2 to 6 business days.

How Can I Return/Replace?

We don’t have a return/Replacement policy. However, if the items are damaged / spoiled during the transition,
we replace them with a new one.
Customer has to send Unpacking video at info@stampvala.com with their order details.

Stamps can be used for Permanent markings ?

No, Stamps work on almost all Absorbent/Permeable Paper Surfaces.
Eg : Normal Printing Paper, Pizza Boxes, Carry Bags, Price Tags, Envelopes, Hand Made Paper,
Tissue Papers, Corrugated Boxes etc.
They work to an extent on Jute and Fabric material. However the quality of the impression will not be great.
They DO NOT work on Non Absorbent/ Non Permeable surfaces like Polythene Covers, Shiny Surfaces, Plastic Materials etc.(UNLESS & UNTILL MENTIONED FOR SPECIFIC PRODUCTS)

How To Get A Stamps For a Govt. Offices/Schools/Banks?

Once you place the order please share your Authorization Letter to seals@seloprint.com mentioning your order number in the subject line of the email.
Please do not place an order without valid authorization letters. Such orders will be cancelled automatically.

What if I don’t provide Valid ID for Legal Stamp?

Such orders will be cancelled automatically. In such a refund, a service charge of 5% will be levied.
The rest of the amount will be refunded to the same payment method.

What if I Find designing difficult?

If you find designing diffcult then you can Email us your content for stamps or Click on Whatsapp Button available on our Web.